CUSTOMER SATISFACTION SURVEY(*) Required Field.
Dear customer; request you answer this survey, which has prepared to avoid continuity of quality of service & products, also for measuring our success of efforts according to evolving and developing customer demands.
Measuring of General Satisfaction ( A.1 - A.4 )(*) Required Field.
Excellent Good Average Bad Awful Quality certificates of company
Measuring of Sales and Marketing Satisfaction ( B.1 - B.7 ) (*) Required Field.
Excellent Good Average Bad Awful Dialogue of our sales representatives with you
Professional knowledge and presentation of goods
Tracking and problem solving capability
Approach to customer complaint and desires
Transportation and distribution channels
Marketing activities and Pricing policy
Consistence of deadline dates
Measuring of Product satisfaction ( C.1 - C.6 )(*) Required Field.
Excellent Good Average Bad Awful Product view and aesthetics
Easiness of product using
Speed of developing new products
Customer participation ( D ) ( Please write your ideas on planning of new products? ) (*) Required Field.
Brand addiction and Loyalty ( E ) (*) Required Field.
Agree Do not agree Have no idea I am satisfied working with Borsan, will continue cooperation
I have some reasons for continuing cooperation, but also have reasons for re-checking cooperation for continuing or not
I have enough reasons for stopping cooperation with Borsan
Kindly please write the reasons?
Kindly write your extra comments, ideas, desires, complaints and suggestions.
Submit
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